Thanks for your feedback.
It seems that redirection doesn't seem to be working currently at the moment.
Once you click the link, you will end up logged in on: https://s3drive.app/
In order to reset password, please visit: https://web.s3drive.app/ -> Profile settings and choose -> "Change password" option.
Please let me know if that helped.(edited)
Did you click on link or used copy&paste?
It seems that there is google.com prefix in the address bar, which then runs search on that link, which isn't right.
In principle this link shall be accessed directly.(edited)
Tom
Did you click on link or used copy&paste?
It seems that there is google.com prefix in the address bar, which then runs search on that link, which isn't right.
In principle this link shall be accessed directly. (edited)
Do I understand that if you click on the link in the e-mail message, your browser opens with the: about:blank?
What's your e-mail client? What's your OS and what's your browser?
Is it your browser that adds the google.com part?
When you extract link manually, it can't be used, as it's malformed. In that state it was encoded for Google search, not for direct access.
Can you extract/copy the link out of the e-mail and paste directly in the browser?
Sorry for the trouble, but we're failing to reproduce this issue.(edited)
Am I correct to think that you've initiated password change from either desktop or mobile client?
Can you visit web instead: https://s3drive.app/signin and use the: "Forgot your password" option?
Yes, for the third time I explain that I can not recover the password. I did it again and once again received the wrong password reset link. Please reset my password manually because I will not live to see this change.
Am I talking to an AI bot?
All I am trying to do is to help you and I am really doing my best.
I am not an AI bot, even though it's likely something that AI bot would tell you as well.
It seems that you desperately try multiple things at once which doesn't help us troubleshooting the issue nor providing you clear instructions how to reset your password.
In the above screenshots I can see that you've requested password reset, that's fine.
I can also see that link in the e-mail that you've clicked was already "used" prior to that (there is an error message in the browser bar). That's not good.
This implies that something else clicked on the link before you've had chance to use it.
That's why I've asked what's your mail client. I can only guess, but perhaps you have some SPAM filter or other extension which likely tries to open the link, invalidating it in the process.(edited)
You can also try using this workflow: https://web.s3drive.app/forgot however the underlying principle is the same (that is, it relies on link in the e-mail).
