S3Drive - New app purchase transfer

I purchased the app on the old version and would like it to be transferred to the new one please. It was purchased Dec 8th, 2024 ID MSM7J9VL2H

Hi, thanks for your message and sorry for this inconvenience. There are two ways this can be done. a) Request a refund (https://reportaproblem.apple.com/?s=6) and make a new purchase. b) Register an e-mail/password account on https://s3drive.app/ and send us a quick support e-mail (support at s3drive.app or DM me), so I can assign your purchase to this account. I am sorry this isn't easier, but in this particular case we didn't have a choice and had to release app using new bundle identifier (App Store limitation).

S3Drive - Zero Knowledge E2E Encrypted Storage

Easily transform any S3, WebDAV or Rclone compatible back-end into your personal encrypted file storage. Drive mount, Sync, Backup, File Versioning, Search. Preview different file formats (pdf, markdown, txt, audio, video)

@Tom hi, I purchased app-in ulimate, and now need to move to another device, I have logged in as ** and need assistance to move the license (edited)

rootdgc

@Tom hi, I purchased app-in ulimate, and now need to move to another device, I have logged in as ** and need assistance to move the license (edited)

Hi @rootdgc, can you please go to Pricing and click Join on any paid plan? This is so your account gets moved to billing panel, so we can set up new license on this e-mail. EDIT: Feel free to remove your e-mail from here, I've got it now. This is to avoid future SPAM, our Discord channel gets indexed by search engines. (edited)

ok, just clicked pricing ultimate (edited)

rootdgc

ok, just clicked pricing ultimate (edited)

You should now see the Ultimate. Can you please check?

yes, it is now ultimate plan, thx very much

Was just forced to update the iPhone app. Why didn’t it carry over my bucket settings? Do I need to set up new buckets now?

avantartist

Was just forced to update the iPhone app. Why didn’t it carry over my bucket settings? Do I need to set up new buckets now?

I am sorry, but we're forced to release S3Drive on iOS using different bundle ID. More on that here: https://s3drive.app/faq?q=ios_purchase If you haven't deleted the old app just yet you could export bucket configuration using JSON format and import it to the newly installed app. You could try installing the old bundle: https://apps.apple.com/us/app/s3drive-cloud-storage/id1665135106 (although I am not sure you'll be able to access it if previous app was deleted).

S3Drive - Zero Knowledge E2E Encrypted Storage

Easily transform any S3, WebDAV or Rclone compatible back-end into your personal encrypted file storage. Drive mount, Sync, Backup, File Versioning, Search. Preview different file formats (pdf, markdown, txt, audio, video)

Tom

I am sorry, but we're forced to release S3Drive on iOS using different bundle ID. More on that here: https://s3drive.app/faq?q=ios_purchase If you haven't deleted the old app just yet you could export bucket configuration using JSON format and import it to the newly installed app. You could try installing the old bundle: https://apps.apple.com/us/app/s3drive-cloud-storage/id1665135106 (although I am not sure you'll be able to access it if previous app was deleted).

@Tom I didn’t delete the old app. Do you have a how-to? The old app just points me to the App Store.

avantartist

@Tom I didn’t delete the old app. Do you have a how-to? The old app just points me to the App Store.

I think the best way forwards would be to install S3Drive released under this bundle ID: https://apps.apple.com/us/app/s3drive-cloud-storage/id6738086033 Once you start the old app please visit Accounts / Profiles screen and click export (screenshot below). Then you could import that file to the new app and once it's working you could safely deinstall the old S3Drive. Caveat: Import feature is part of the Ultimate package. I would be happy to enable Ultimate for you for one month (that would require account registered on our website - https://s3drive.app/) or in case you've had an in-app purchase already I could migrate it permanently. (edited)

Tom

I think the best way forwards would be to install S3Drive released under this bundle ID: https://apps.apple.com/us/app/s3drive-cloud-storage/id6738086033 Once you start the old app please visit Accounts / Profiles screen and click export (screenshot below). Then you could import that file to the new app and once it's working you could safely deinstall the old S3Drive. Caveat: Import feature is part of the Ultimate package. I would be happy to enable Ultimate for you for one month (that would require account registered on our website - https://s3drive.app/) or in case you've had an in-app purchase already I could migrate it permanently. (edited)

This worked. Thank you

What's the best procedure if you have deleted the old app? (edited)

1:01 PM

Unfortunately I did it, hoping was the best solution.

1:05 PM

I bought an ultimate version a few months ago

LC'

What's the best procedure if you have deleted the old app? (edited)

For data migration you could try visting the old URL and install app back: https://apps.apple.com/vn/app/s3drive-cloud-storage/id1665135106 There is a small chance that you'll be able to access your buckets as it's stored encrypted in the iOS keychain. For transferring the Ultimate there are two ways as mentioned here: https://discord.com/channels/1069654792902815845/1322439638673260545/1322480688338833462 which is, either you request a refund from Apple and buy again... or register an e-mail/password account on: https://s3drive.app/ which we can assign your license to. This account would then need to be used anytime you login to S3Drive on iOS or e.g. macOS in order for your Ultimate features to work. (edited)