Privacy policy

Last updated: December 16, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you use any software program provided by the S3Drive (the "Company") downloaded by You on any electronic device (the "Application").

Application functions requiring external connections

The Application doesn’t collect or transmit data beyond what is necessary to fulfil its intended use. Some features require external connections to provide proper functionality. These include:

  • Error reporting: The Application may send error reports to sentry.s3drive.app to help maintain service quality. Logged data includes error messages, stack trace, IP address, and basic device information (model, OS version, battery level, free memory, boot time, etc.). Reports are stored for 90 days.
    You can disable this feature in the Account settings.
  • Version updates: The Application connects to release.s3drive.app to check for new versions and notify you when updates are available.
    You can disable this feature in the Account settings.
  • UI synchronization: To propagate interface updates between your devices (such as adding, renaming, or deleting files/folders), the Application connects to queue.kapsa.io. These updates are encrypted if end-to-end (E2E) encryption is enabled.
    You can disable this feature in the Account settings.
  • Feedback submission: Feedback sent through the Application is transmitted via Formcarry. We also welcome feedback sent directly to our support e-mail or via our Discord channel. Please review Formcarry’s Privacy Policy.

Your files are persisted to your personal S3 (or Rclone) compatible account or storage account managed by us (Terms). The Company has no control over, and assumes no responsibility for, the loss of data, service quality and continuity, or actions of your S3 provider. We strongly advise You to read the terms and conditions and privacy policies of your respective S3 provider, as well as any 3rd party providers listed below.

We're not logging your device serial number, MAC address, Wi-Fi name or your location. If you use managed service, our APIs may store your IP address, registration e-mail, device model, operating system version and user agent. This data gets removed when you delete your account.

External providers

Here is the information list helping you to get the privacy policies and terms and conditions of the external providers. We're not responsible for the content below, it is at your own discretion to obtain the relevant privacy policy and terms and conditions.

Formcarry

Privacy policy: Policy
Terms and conditions: Terms

Vercel

Privacy policy: Policy
Terms and conditions: Terms