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Community / support / Swiping through pictures / videos not working after showing of video
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I noticed something else on iPhone and Android. When taping on a video it tells me: Media play-out not yet available for this back-end. Use "Open with", "Download" or "Start drive mount" instead. But when I go on a foto before the video and swipe left the video plays.
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Hi, Thanks for your report. Is it broken on Android or iOS or both? What's your provider? Is it S3 or Rclone? Do you have E2E enabled?
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On Both. I use pCloud and rclone. Sorry I have no idea what E2E is.
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Thanks, E2E is the end-to-end encryption available in the Profile settings, but that's applicable to S3 back-ends only as Rclone has its own crypt. We hope to look into that issue quite soon. (edited)
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Hi @mgman, This will be fixed in a next release. We will allow Rclone video play-out for both "click" and "swipe" preview, for files up to 50MB. In the future we hope to implement streaming, so there will be no limitation. Thanks for finding that out 🙂 We've actually forgotten that Rclone video play-out would pretty much work after recent cache/thumbnail improvements and haven't disabled/unified preview checks. (edited)
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Thank you for resolving so fast. It is very much appreciated. I am happy that I could help. I know from my work how important it is to let you know only the it can be improved. I am so happy for the great app you have developed. Thanks
❤️ 1
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Just tried it and it works.
6:38 PM
Thanks
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Just to let you know. With a new version there is still no preview of picture of the movies which I don’t mind but in a longer list of pictures some don’t show a preview.
6:44 AM
6:45 AM
6:50 AM
It seams folders that I have not looked at before don’t show a preview at all
6:50 AM
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I am sorry, we've introduced a bug in: 1.11.5. This is fixed in: 1.11.6 which is awaiting release on iOS and Android.
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Hey no Problem. Just wanted to let you know
👍 1
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That's great, thanks to people like you we can make this product great 🙂 By the way, updates are live, so if you feel you would like to try them out, please go ahead.
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Hi Tom. Generally it is better. But in bigger file folders the things thumbnails are not loaded. It is trying but seams to stop at some point. For movies no thumbnails at all.
4:42 AM
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mgman
Click to see attachment 🖼️
Quick question, do you use E2E encryption? As video thumbnails are not supported yet for encrypted videos. https://s3drive.canny.io/feature-requests/p/encrypted-video-thumbnails Regarding mass thumbnail generation, we'll be improving on that in next releases. Fast scrolling could cause too many thumbnails to be generated in parallel, potentially overloading phone resources or cause Out Of Memory issues. In order to prevent that, we've implemented some scheduling mechanism which proved to be tricky to get right. Our recent improvement was thumbnail pregenerate, so in principle when you "backup" your media or upload files from S3Drive, thumbnail shall be generated before file gets uploaded. This means that there wouldn't be need to fetch file back and then decrypt it, in order to generate a thumbnail. (edited)
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Yes am using E2E Encryption.
10:53 AM
Thanks for clarifying the rest too.
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