Guild icon
S3Drive
Community / support / SignatureDoesNotMatch: the request signature we calculated does not match the signature you provided
Avatar
natanborba 9/2/2025 2:17 PM
Can anyone help me with this? I've already checked the accesses and the key and secret are all correct, however I can't sync or copy from a local folder to a remote one. I can even access the bucket normally, view the files through the S3Drive app on the mobile device, I just can't sync/copy (edited)
Image attachment
Avatar
Tom 9/3/2025 12:17 PM
Hi @natanborba, This error usually suggests that your machine time isn't set correctly, therefore signature fails to be validated. Can you make sure that your clock and timezone is set correctly on your device?
Avatar
natanborba 9/3/2025 2:04 PM
That's not the problem, MinIO has the same time as my mobile device.
Avatar
natanborba 9/3/2025 2:48 PM
I can manually upload, create file, only s3drive sync gives error
Avatar
Avatar
natanborba
That's not the problem, MinIO has the same time as my mobile device.
Tom 9/3/2025 8:53 PM
Right, so the s3drive_natan: is your MinIO, is that right? I've initially assumed it's S3Drive built-in storage, as we use the s3drive_ prefix internally.
Avatar
Avatar
natanborba
That's not the problem, MinIO has the same time as my mobile device.
Tom 9/3/2025 8:56 PM
Do you use any proxy in front of your MinIO?
Exported 6 message(s)
Timezone: UTC+0