S3Drive - Having problems uploading a 1.6GB video

I just found out your Service's I didn't really understood what is the license and if I can you use your cloud for my needs of uploading a lot of movies ranging from 1-3GB but as I was uploading this 1.6GB Movie it just showed me this error, and when I retried it worked for a second then showed the same error, I would love if anyone could help me and also explain me what is the license subscription and if my needs are good for this cloud. Thanks for anyone who helps

Hi, what's your OS?

1:42 PM

Free account comes with the 12GB storage. You can extend it if you need: https://s3drive.app/pricing?q=storage You can also connect to external clouds: https://docs.s3drive.app/setup/providers/

Tom

Free account comes with the 12GB storage. You can extend it if you need: https://s3drive.app/pricing?q=storage You can also connect to external clouds: https://docs.s3drive.app/setup/providers/

I'm using the app in my android phone, I paid for the 120GB plan

2:26 PM

I haven't tried yet in my PC but when I do I'll see if it's working but it is important to me that it will work in my phone without any problem's

When I just move to a different app in my phone its just stop the upload

2:46 PM

This is the problem

Ziva

This is the problem

What's your Android version and phone model? Can you go to Sync and enable: "Background sync" (top orange sync icon)? This will guide you through disabling the battery optimization settings which might help uploads not to get killed when you switch to a different app. Once you went "through" disabling battery optimization you can disable the Background Sync if you don't need to use it. Please let me know if that helped by any chance.

5:21 PM

Tom

What's your Android version and phone model? Can you go to Sync and enable: "Background sync" (top orange sync icon)? This will guide you through disabling the battery optimization settings which might help uploads not to get killed when you switch to a different app. Once you went "through" disabling battery optimization you can disable the Background Sync if you don't need to use it. Please let me know if that helped by any chance.

Yes it helped, now everything works perfectly

5:33 PM

Thank you man

That's great to hear if you come across any other problem, don't hesitate to reach out to us and thanks for supporting our project!

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