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S3Drive
Community / support / Email Change Breaks Web Client
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Hi, I have changed the email address for my account, I received the emails with confirmation links to both email accounts and followed them. However now when I try to login to the web client I see the logo then the page goes black and the only info I can find is the following in the console; No messages from Iterable retailer.js:2 Error fetching messages from Iterable No messages from Iterable retailer.js:2 I have yet to log out and login on the desktop app because I am a bit affraid of losing access.
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Hi, I have changed the email address for my account, I received the emails with confirmation links to both email accounts and followed them. However now when I try to login to the web client I see the logo then the page goes black and the only info I can find is the following in the console; No messages from Iterable retailer.js:2 Error fetching messages from Iterable No messages from Iterable retailer.js:2 I have yet to log out and login on the desktop app because I am a bit affraid of losing access.
Do you mean the: https://web.s3drive.app/ ? Can you try opening it in a different browser or private mode? If that works, then you might need to cleanup session/cookie/cache data for this domain in your main browser.
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Yep cleaning the cache worked, thank you.
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