Guild icon
S3Drive
Community / support / [android 1.15.7] fingerprint issue
Avatar
I don't know steps but after update fingerprint works with chance 30% ( android fingerprint window doesn't show up). Issue only with s3drive
Avatar
Workaround : each time need to kill app.
1:42 PM
Steps to reproduce (need just wait 20 seconds and reopen)
Avatar
Thanks for your report. Once this issue happen can you please go to About -> Logs and let me know if you see any error message? E.g. "Failed to auto-unlock..." or "Success unlock..." etc.
9:53 AM
I am trying to reproduce it on Galaxy S21 and Android 15, but for some reason I can't, what's your phone model and Android version?
Avatar
We've managed to reproduce it with Face ID, that is if both Touch and Face ID and configured and user selects Face ID, then the next time when S3Drive lock screen appears, the native Android prompt wasn't showing correctly. This will be resolved in an next version and chances are it's going to fix the issue that you're experiencing.
Avatar
Ps: i don't have faceid. Xiaomi mi 11 ultra, Android 13. Precondition: 1)add atleast one provider (slow source) Steps: 1)first time open app (after force close) 2)unlock with finger (success) 3) return to home screen and wait 15 seconds 4) open s3drive again (old activity will load) 5) unlock with finger (success) 6) return to home screen and wait 15 seconds 7)open s3drive again (old activity will load) 8)try to unlock with finger (fail) (edited)
Avatar
On mi pad also reproduced (but seems like it depend how slow your file provider(ftp/webdav)) (edited)
2:15 PM
4:58 PM
Avatar
There is an issue with the on-screen fingerprint type, but not with the button fingerprint. Everything works well on version 1.15.6.
Avatar
Hi @smad, there was an issue in an initial 1.15.8 release which was hopefully fixed in a next build. I would appreciate if you could try it out and let us know, thanks!
👍 1
Avatar
Hi @Tom, issue resolved. Thank you very much!!!🤩 (edited)
👍 1
🙌 1
Exported 16 message(s)
Timezone: UTC+0