S3Drive - general

Hi Tom, It happens when signing in my S3Drive account. No external S3 endpoint was involved, and I've never modified or imported any certificates on my Windows 10 installation.

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Hi Tom, I understand its easy to attribute this kind of error as user fault, but I've tried to make a fresh installation of Windows 11 24H2 and got the same error when trying to login my S3Drive account, and I doubt its my network either because I could login on Android without issue. Could you please take a look at your Windows version (and maybe other computer versions) and confirm they're working properly with S3Drive account? I wish my lifetime ultimate license won't become useless.

Chris

Hi Tom, I understand its easy to attribute this kind of error as user fault, but I've tried to make a fresh installation of Windows 11 24H2 and got the same error when trying to login my S3Drive account, and I doubt its my network either because I could login on Android without issue. Could you please take a look at your Windows version (and maybe other computer versions) and confirm they're working properly with S3Drive account? I wish my lifetime ultimate license won't become useless.

Hi @Chris, I've DM'd you with one thing to check on your end. Given that most of our users (Windows included) can login to S3Drive just fine we have reasonable grounds to suspect that issue might be related to your network connection on your desktop. Given that you've tried to set it up on a fresh Windows and still facing this issue, perhaps there is some proxy configuration on your router that may affect this? You've tried on Android and it works fine, can you make sure that Android connects to same Wifi/router that your desktop (in other words can you disable mobile/cellular plan?)

Chris

I tried to use the Windows client, but got an error when trying to login. "HandshakeException: Handshake error in client (OS Error: CERTIFICATE_VERIFY_FAILED: unable to get local issuer certificate(../../../flutter/third_party/boringssl/src/ssl/handshake.cc:393))" Got the the error on both the installer and the Microsoft Store version.

@Tom for reference, this is exactly the same error that I am confronted with on my project

Maileen joined the server. 12/8/2024 4:56 PM

Hi Tom, Thanks very much for getting back. You might be right that it was indeed a networking issue, so I did some testings just now and was finally able to sign in on the Windows client. I'm not sure what the root cause was, but the certificate error previously mentioned no longer occur after enabling encrypted DNS via Cloudflare on the OS level (simply using Cloudflare DNS without encryption doesn't help). On Windows 11 I switched my DNS to the Cloudflare ones and enabled DNS over HTTPS in Settings. On Windows 10 I installed and enabled Cloudflare WARP. I've been using Private DNS on Android which may explain why the Android client works for me. Other encrypted DNS providers may work as well but I didn't test them. I chose Cloudflare simply because the addresses are easy to remember. The Android device connects to the same wifi network as my computer. As far as I know there isn't any proxy or VPN set on the router level. Would still send you the other requested information via DM in case you need them for further diagnosis.

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hey - new here, just checking out the product, and was wondering if it would be suitable for "nas-like" use cases. For ex, having a shared "drive" across computers that is theoretically unlimited in size.

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teenybets

hey - new here, just checking out the product, and was wondering if it would be suitable for "nas-like" use cases. For ex, having a shared "drive" across computers that is theoretically unlimited in size.

Hi! Sure, once you enable network mount in the settings it shall be available for other machines to connect. Would any other users except the S3Drive mount also modify files on that remote server? If there are any other users (outside mount) using the resource at the same time, you should probably use Writes caching mode (available in Profile settings), otherwise you could use either Writes or Full to speed up reads for other users using mount, as files would be cached locally. At the moment the cache size is limited to 1024M, but in the future depending on user's input we could make this param configurable. If your connection is fast enough (and your remote server is close), then you might not even need the cache, as operations would be fast enough. I would be keen to know if such setup works for you. If you have any other questions regarding S3Drive, I would be glad to help.

Tom

Hi! Sure, once you enable network mount in the settings it shall be available for other machines to connect. Would any other users except the S3Drive mount also modify files on that remote server? If there are any other users (outside mount) using the resource at the same time, you should probably use Writes caching mode (available in Profile settings), otherwise you could use either Writes or Full to speed up reads for other users using mount, as files would be cached locally. At the moment the cache size is limited to 1024M, but in the future depending on user's input we could make this param configurable. If your connection is fast enough (and your remote server is close), then you might not even need the cache, as operations would be fast enough. I would be keen to know if such setup works for you. If you have any other questions regarding S3Drive, I would be glad to help.

Ideally yes I’d allow more users to use it, each in their own folder within the b2 bucket. So what would you recommend for caching mode? I guess my concern is just what happens when conflicting saves of for ex a file being edited on two computers - I don’t foresee that being common but want to understand failure cases

3:01 PM

And question about purchasing - do I need to purchase multiple licenses, one for each user I’m planning to use the software?

teenybets

Ideally yes I’d allow more users to use it, each in their own folder within the b2 bucket. So what would you recommend for caching mode? I guess my concern is just what happens when conflicting saves of for ex a file being edited on two computers - I don’t foresee that being common but want to understand failure cases

If users have their own folder within the B2 bucket, then there isn't risk of collision. If users are using same folder, then answer is little bit more complicated. You would be mostly fine, if all users are connected to this folder through a single point of entry, that is mount. There can't be any external users, scripts, actions writing to this folder outside of mount simply because mount itself wouldn't be aware of changes and would overwrite them. Finally, on Backblaze you may want to enable versioning and set up lifecycle policy (E.g. delete all versions older than 90 days). In such case if overwrite was to happen, you would still have plenty time to restore older version (this can be easily done through S3Drive). In order to set up mount, you would need just a single license. Other users would simply connect to this mount, that you've shared over network. If you want to get your hands dirty, you can replicate this configuration without S3Drive using: https://rclone.org/commands/rclone_mount/ as this is what we're using behind the scenes. What's your platform/OS by the way? (edited)

rclone mount

Mount the remote as file system on a mountpoint.

I’d need this to be cross platform, Linux/macOS/windows

teenybets

I’d need this to be cross platform, Linux/macOS/windows

Mount can be set up on any platform, the thing is that it's not recommended/supported to mount same bucket more than one time, as this would lead to unwanted collisions (when two different users open same file, modify and then save back). The only way to make this work is to share the mount over network, but due to performance reasons this would be applicable to local networks only.

shy

I really like this app , I wanted to know I haven noticed that if I buy lifetime for all platforms google drive is supported. it means that it will be also supported on the Android version ?

Hi again @shy, @Philippe This is to let you know that we've managed to implement Google Drive support on iOS, this will be addressed in a next release within a couple days. (edited)

Zak Web joined the server. 12/12/2024 1:38 AM

Zak Web

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1:39 AM

Hi, recently it stands out to me that the space usage bar is red on my rclone host while I'm not even using 10% of available space, see screenshot. Is this a bug? On my S3Drive space, where I'm only using a few kilobytes, it's light grey.

Unlawful Cactus

Hi, recently it stands out to me that the space usage bar is red on my rclone host while I'm not even using 10% of available space, see screenshot. Is this a bug? On my S3Drive space, where I'm only using a few kilobytes, it's light grey.

It does look like a bug. This bar isn't complex, but we need to maintain at least 3 different implementations (Rclone, S3 and Managed S3) each of them having own quirks. We will check that out and include fix in one of the next releases. Thanks!

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Question about IOS album syncing. Maybe this is only an issue with very large photo albums. My wife's media backup just spins for 10ish minutes and never shows folder to be able to sync. The app can see them and I can upload individual files. However it just refuses to see the files for media syncing. I installed the new s3drive app from the app store a bit ago and setup my e2 storage again but it still won't work. Also found that the syncing won't let me choose local folders anymore. Any direction would be helpful!

cromeanator

Question about IOS album syncing. Maybe this is only an issue with very large photo albums. My wife's media backup just spins for 10ish minutes and never shows folder to be able to sync. The app can see them and I can upload individual files. However it just refuses to see the files for media syncing. I installed the new s3drive app from the app store a bit ago and setup my e2 storage again but it still won't work. Also found that the syncing won't let me choose local folders anymore. Any direction would be helpful!

In a next release we'll include dependency updates around media management library and permission management library, this will likely solve this issue. If not, then we'll keep debugging. (edited)

Kevin0 joined the server. 12/16/2024 9:12 AM

Tom

In a next release we'll include dependency updates around media management library and permission management library, this will likely solve this issue. If not, then we'll keep debugging. (edited)

Awesome thanks for the info Tom!

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Original message was deleted or could not be loaded.

Hi! Not anything out of the box, but if you send us quick message: support at s3drive.app (or DM me directly) with some numbers we would certainly be able to get you some discount. Thanks! (edited)

Merry Christmas. Hate to report what I believe is a bug today, but I believe there is a bug in the latest version v1.11.0 where the "Quit" in the tray icon on Windows won't close the app.

timecaster

Merry Christmas. Hate to report what I believe is a bug today, but I believe there is a bug in the latest version v1.11.0 where the "Quit" in the tray icon on Windows won't close the app.

Hi @timecaster, thanks for your report. We've confirmed that is the case and our reindeer team is now helping to get it resolved. There are rumors that this is related to the new functionality of minimizing the app to the taskbar. In the meantime please either use "Force close" if you would like to quit the app or fallback to the previous 1.10.5 release. Thanks!

timecaster

Merry Christmas. Hate to report what I believe is a bug today, but I believe there is a bug in the latest version v1.11.0 where the "Quit" in the tray icon on Windows won't close the app.

This shall be now addressed in a 1.11.0+1 release, please give it a go and let us know. Thanks!

I am happy to see that I'm not forced to update S3 Drive whenever I open it

11:16 AM

and that I can just acknowledge and move on

11:16 AM

Happy New Year Tom

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Thanks so much!

On rclone storage. Is there a reason we can only "make available offline" the first top level folder? I want to make a folder available offline, but only being able to do it to the top level folder, isn't possible due to the size of the main top level folder. Eg:

Folder

Sub Folder ("Make available offline" option not available)

Same thing happens to files. So i can't make a specific file available offline, unless its on the top level directory. I am using the android app. (edited)

alphabet5 joined the server. 12/28/2024 5:39 AM

Aristorn

On rclone storage. Is there a reason we can only "make available offline" the first top level folder? I want to make a folder available offline, but only being able to do it to the top level folder, isn't possible due to the size of the main top level folder. Eg:

Folder

Sub Folder ("Make available offline" option not available)

Same thing happens to files. So i can't make a specific file available offline, unless its on the top level directory. I am using the android app. (edited)

There is a feature/bug report. Due to certain issues with the handling hierarchy levels we've had to disable offline option for sub-folders, but it's something we'll address soon: https://s3drive.canny.io/feature-requests/p/mobile-offline-folder-files-support-nested-directories

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@Tom, re: the 2025 roadmap announcement, I'm just a light mobile S3Drive user with not much requirements, currently Android only. The only thing I wish for is fully functional full sync scheduling (it still "will run only once app starts or if it's opened regardless of selected sync schedule") or Tasker integration so I can have Tasker start a full sync. I used to use FolderSync which does background scheduled sync really well (but does not offer client-side encryption). Currently I have Tasker launch S3Drive every night at 22:00 hours so it starts syncing, but when the screen is off Android will sometimes put S3Drive back to sleep before it finishes. And when the screen is on it will interfere with what I'm doing. Congratulations on all the progress made this year S3Drive team. Here's to a great 2025!

Now that I think about it some more, I would also be happy with better/working/configurable two way sync. The last time I tested it, it wasn't really usable. I spent some time learning how to set it up in rclone where it actually works well, but I couldn't make it work in S3Drive for lack of configuration options and the defaults failing me (as we discussed at that time).

I encountered an issue this morning where I was uploading a lot of files.. approx 3200. s3drive ultimately uploaded them okay, but throughout that time the interface was basically unusable. i'm going to have about the same # to upload again & will report back

WhyIsTheRumGone

Gotcha. Yeah this is not on an enterprise level altough I work with large companies who might benefit from this app. I am gonna test it and if it works well I might recommend it to our project teams. We currently use Gladinet which works fine but your client(s) seem so much smoother etc. As for features and bugs, I like identifying possible new features and bugs especially if I like the app so if I can communicate them here that would be cool. Just started using this today but the things I have for now are:

When you close the desktop client, in windows, it should auto minimize to tray to ensure sync jobs keep on running. Right now, I go in, change stuff or look for a file and then when I hit the X it closes the whole app.

Hi! This is to let you know that we've implemented minimize to tray functionality, so your sync jobs won't be stopped if you click X button. It was included in the:[1.11.0] - 2024-12-23 release.

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Is there currently any purchase discount available? The lifetime license seems a bit expensive.

xiaoqidun

Is there currently any purchase discount available? The lifetime license seems a bit expensive.

not expensive for a lifetime app and support...

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Heads up, I've encountered this issue a few times now on Windows when uploading a couple hundred+ files or more where the interface becomes laggy/unresponsive, but the files do continue to upload.

timecaster

Heads up, I've encountered this issue a few times now on Windows when uploading a couple hundred+ files or more where the interface becomes laggy/unresponsive, but the files do continue to upload.

Hi!, Was it multiple files upload, folder upload or Sync? Do you use E2E encryption? Thanks!

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Hi, can someone please help me with a refund?

ayabo 🦄

Hi, can someone please help me with a refund?

Hi! Sure, can you please DM me with your e-mail / order ID? I would appreciate if you could let us know if you've faced any issue with the service or missed any functionality, just so we can improve in the future. Thank you! (edited)

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Hello, last night, s3Drive worked with my AWS S3 drive. Today I had to upgrade S3Drive and now I can't access my S3 bucket through the app. What am I doing wrong?

Unlawful Cactus

@Tom, re: the 2025 roadmap announcement, I'm just a light mobile S3Drive user with not much requirements, currently Android only. The only thing I wish for is fully functional full sync scheduling (it still "will run only once app starts or if it's opened regardless of selected sync schedule") or Tasker integration so I can have Tasker start a full sync. I used to use FolderSync which does background scheduled sync really well (but does not offer client-side encryption). Currently I have Tasker launch S3Drive every night at 22:00 hours so it starts syncing, but when the screen is off Android will sometimes put S3Drive back to sleep before it finishes. And when the screen is on it will interfere with what I'm doing. Congratulations on all the progress made this year S3Drive team. Here's to a great 2025!

I also would like to request to show all accounts (s3 and rclone) on one page instead having them separate. And also would be nice to sync config between mobile and desktop apps

tensigh

Hello, last night, s3Drive worked with my AWS S3 drive. Today I had to upgrade S3Drive and now I can't access my S3 bucket through the app. What am I doing wrong?

HI, Let's carry on discussion in the support item that you've created: https://discord.com/channels/1069654792902815845/1325621090093105243

tb25

I also would like to request to show all accounts (s3 and rclone) on one page instead having them separate. And also would be nice to sync config between mobile and desktop apps

I also would like to request to show all accounts (s3 and rclone) on one page

We plan to eventually integrate it in a single place, before then we'll implement thumbnails (including Rclone endpoints) and file preview for Rclone back-ends. This will provide unified experience and it will make sense to provide it from a same tab.

And also would be nice to sync config between mobile and desktop apps

We were hesitant to do it from start due to security concerns. We've researched that it's indeed possible to do it securely as long as we'll keep always encrypted version on our servers. There is an item that we've added recently: https://s3drive.canny.io/feature-requests/p/encrypted-s3-credentials-storage-sharing

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Tom

Hi!, Was it multiple files upload, folder upload or Sync? Do you use E2E encryption? Thanks!

It was multiple files/folder upload... no sync. I'm not using E2E. This is using a Google Drive rclone crypt. I'm happy to help debug if needed as long as I can semi-easily filter any logs collected. (edited)

timecaster

It was multiple files/folder upload... no sync. I'm not using E2E. This is using a Google Drive rclone crypt. I'm happy to help debug if needed as long as I can semi-easily filter any logs collected. (edited)

Hi, I've created: https://discord.com/channels/1069654792902815845/1326314536097284096 to keep our discussion in a single place. I will get back to you once I get some info. Thanks! (edited)

Sunny joined the server. 1/7/2025 11:06 PM

Just got the latest S3Drive update from winget. Awesome job to whoever did that! I just realized despite saying it updated & showing the new versions in Add/Remove Programs, that it is still showing the old version when I launch. It may need an UpgradeBehavior defined in the manifest. (edited)

timecaster

Just got the latest S3Drive update from winget. Awesome job to whoever did that! I just realized despite saying it updated & showing the new versions in Add/Remove Programs, that it is still showing the old version when I launch. It may need an UpgradeBehavior defined in the manifest. (edited)

Just got the latest S3Drive update from winget

Interesting, what's the command you use to install it on Windows?

...that it is still showing the old version when I launch.

I guess this might be because our Windows releases on Microsoft Store are delayed, the most recent is always exe. In a few days this will catch up. Bear in mind that Microsoft Store and exe release use different path to store settings, passwords, credentials etc. That means that once you open one and then another you might see actually different settings. We need to find a solution to this. This is security protection, so standalone exe app can't read the settings of the certified app.

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Tom

Just got the latest S3Drive update from winget

Interesting, what's the command you use to install it on Windows?

...that it is still showing the old version when I launch.

I guess this might be because our Windows releases on Microsoft Store are delayed, the most recent is always exe. In a few days this will catch up. Bear in mind that Microsoft Store and exe release use different path to store settings, passwords, credentials etc. That means that once you open one and then another you might see actually different settings. We need to find a solution to this. This is security protection, so standalone exe app can't read the settings of the certified app.

I noticed this is actually an issue with the Windows installer here: https://github.com/s3drive/windows-app/releases/tag/1.11.1 On a fresh install after opening, it says it is version 1.11.0 (build: 10110003). Is it possible you forgot to update the version number in the latest release?

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